# Customer Interview

User Evaluation is a platform that utilizes AI technology to conduct large-scale customer interviews. It analyzes, visualizes, and uncovers trends within customer conversations. In adherence to compliance standards, the platform meets SOC 2 Type II and GDPR requirements (certification pending) and provides a human-like conversational experience. It can also engage in in-depth AI follow-up interviews based on user responses.

fforward.ai is an AI product that helps product managers analyze customer conversations and synthesize opportunities. It leverages intelligent dialogue analysis and machine learning technology to help product teams better understand customer needs and uncover business potential. fforward.ai can convert interview recordings into text, and then, through techniques like natural language processing and sentiment analysis, extracts valuable information and insights. Product managers can utilize these analytical results to discover and capitalize on shared customer needs, providing guidance for product development and improvement.

RhetorAI is an AI-powered product designed for collecting feedback. We utilize ChatGPT to conduct interviews with your customers. Simply tell us about your business and what you want to learn from your customers, and we'll create a customized chatbot for you. You can then share the link with your customers, and they will be interviewed by our AI. RhetorAI offers features such as over 100+ weekly feedbacks, customer-centric decision making, permanent conversation records, automated follow-ups, insights generation, multilingual communication, flexible conversation length, website embedding, and email notifications. RhetorAI does not use your data to train our AI, nor does it utilize your business data. Your customer records are not used to train our AI. Pricing-wise, we offer a basic, premium, and custom plan, with a 45% discount for annual billing.